LEGAL

Privacy Policy

Effective Date: October 16, 2026

SJ Estimating House respects your privacy and is committed to protecting the personal information you share with us.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us via email. This may include your name, email address, phone number, company name, and project details.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our estimating services.
  • Respond to your comments, questions, and requests.
  • Send you technical notices, updates, and promotional communications (only with your consent).
  • Monitor and analyze trends, usage, and activities in connection with our services.

3. Cookies & Tracking

Essential session cookies protect forms, AI requests and administrator login. Optional Google Analytics loads only after you accept analytics. We store your preference in your browser, and you can change it using Cookie settings in the footer. Refusing analytics does not prevent you from using the site. The Instagram profile feed loads automatically near its section and connects to Instagram.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Estimate Now product research: Product search terms are sent to Groq and its browser-search provider to retrieve public New Zealand sources. Do not enter personal or confidential project information. The site does not send portfolio files or uploaded plans to this service. Results are retrieved on request; a retrieval time is not a publication date or a guarantee of live stock.

5. Data Security

We take reasonable measures to help protect personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SJ Estimating House
Serving New Zealand remotely
Email: sales@sjestimatingfirm.com

Your data is safe
with us.

Trusted by New Zealand's top builders. We handle your project data with the highest level of confidentiality.

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AI chat and your privacy

When you use Ask AI or the homepage estimating assistant, your message and recent conversation context are sent to our configured AI provider, Groq, to generate a response. Do not enter confidential drawings, access credentials or sensitive personal information. AI responses are general guidance and may be incorrect; they are not verified quotations or compliance advice. See Groq's privacy policy.

Optional Google Analytics loads only after acceptance. You can change your choice using Cookie settings in the footer. Session cookies protect form and AI requests. Newsletter submissions send an opt-in request to our team; contact sales@sjestimatingfirm.com to request removal.

Plan uploads & Instagram

Files submitted with a quote request are attached to an email to our estimating team. They are not published on this website or sent to the AI chat service. Temporary upload files are cleared by the server after the request. Correspondence and attached plans may remain in our business mailbox for handling your enquiry. Email sales@sjestimatingfirm.com to request access or deletion, subject to applicable record-keeping obligations.

The homepage automatically loads an Instagram profile embed near the feed section. Instagram receives your IP address and browser information when the embed loads and may use its own cookies under Meta’s privacy policy. Optional website analytics are controlled separately by your cookie preference.

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